How Pesagenix handles your privacy and personal data

Transparent data handling

We seek to explain our personal-data practices in straightforward terms. For help or further details, please contact us at [email protected]

How we use data

Information helps us provide the service, develop and improve the platform, and meet the legal and regulatory duties connected with our operations.

Managing your information

You can contact us at any time to ask for access to, updates to, or removal of your personal information.

Information security

We rely on administrative, organisational, and technical measures to protect information. However, no system connected to the internet can be guaranteed completely secure.

1. Data we may collect

Your use of the service may lead us to collect technical information, including your IP address, device details, browser information, and any details you choose to provide.

2. Legal grounds for processing

We handle information where you have given consent, where Pesagenix has a legitimate interest, or where an applicable legal obligation requires us to do so.

3. Circumstances for disclosure

Where permitted by applicable law, we may disclose information to commercial partners, service providers supporting our operations, or authorised public bodies.

4. Cookies and related technologies

Cookies and related technologies support platform functionality and show us how visitors use it. Browser settings allow you to manage or disable these tools.

5. Data retention

We retain personal information for as long as necessary for the purposes set out in this notice, subject to any longer or shorter period required or allowed by law.

6. International data transfers

When data leaves Kenya, we use appropriate security arrangements and other safeguards intended to protect that information.

7. External links and providers

Links to outside websites or services lead to third-party environments. We do not control their content or privacy policies and are not responsible for them.

8. Changes to this notice

This notice may be amended as our processes, technology, or legal obligations develop.

Your information rights

Depending on applicable law, you may request access to, correction of, deletion of, or restricted processing of your information. You may also ask for portability, withdraw consent where relevant, or raise a complaint.